Privacy Policy
Data Protection Notice (Personal Data Protection Act 2010 – PDPA)
At Aesira Dental (aesiradental.com), we take the confidentiality and security of your personal data and medical records seriously. This policy explains how we collect, use, and protect your information.
1. Information We Collect
To provide quality dental care, we collect the following information during registration:
- Personal Information: Full name, IC/Passport number, date of birth, address, and phone number.
- Medical Records: Past medical history, drug allergies, current health conditions, and dental treatment records (including clinical X-rays).
2. Purpose of Use
Your data will only be used for clinical and clinic administrative purposes, including:
- Providing clinical diagnosis and formulating safe treatment plans.
- Contacting you for appointment confirmation or periodic check-up reminders.
- Clinical record-keeping, payment invoicing, and insurance claim processing (where applicable).
3. Data Protection & Disclosure
- Full Confidentiality: Your medical records are confidential. We will not sell, rent, or share your personal data with third parties for marketing purposes.
- Limited Disclosure: Your information will only be shared if required by Malaysian law, court order, or for referral to another specialist (only with your written consent).
4. Record Security
Aesira Dental uses encrypted digital data storage systems as well as locked physical filing cabinets with access restricted only to licensed doctors and clinic staff.
5. Patient Rights
As the data owner, you have the right to:
- Request access to your clinical records and X-rays (subject to clinic administrative procedures).
- Update or correct any inaccurate personal details and medical history.
- Request the cessation of promotional communications (if any) at any time.
6. Enquiries
If you have any questions regarding the handling of your data or our treatment terms, please contact our administration through the official channels listed on aesiradental.com.